Privacy Policy

Last Updated: 1/26/2024

Introduction

At Your Optimal Hub, we are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our store.

Information We Collect

  1. Personal Information: This includes your name, email address, shipping address, payment information (including credit card numbers), phone number, and any other information you provide when you make a purchase or attempt to make a purchase through our website.

  2. Device Information: We collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with our site. This is automatically collected when you use our site and may include information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

  3. Usage Data: We may also collect data about your browsing behavior on our website, such as the pages you visit, the time and duration of your visits, and other actions you take while using our website.

How We Use Your Information

  1. To Fulfill Orders: Your personal information is used to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

  2. To Improve Our Store: We use the device and usage data that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site).

  3. To Communicate With You: We use your information to communicate with you about our store, new products, and other updates.

Sharing Your Information

We do not share your personal information with third parties except to the extent necessary to fulfill a transaction, process data on our behalf (such as credit card processing), or as required by law.

Your Rights

If you are a resident of certain jurisdictions, you may have the right to access, correct, delete, or port your personal data, or to object to our processing of your personal data.

Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

SMS

[Your Online Store Name] offers a mobile messaging program (the “SMS/MMS Marketing Program”), which you agree to use and participate in subject to these SMS/MMS Mobile Messaging Marketing Program Terms and Conditions and Privacy Policy (the “Agreement”).

Collection of Information

  1. SMS/MMS Opt-In: When you opt-in to our SMS/MMS marketing program, we collect your phone number, the date and time of your opt-in, and any other information you provide at the time of opting in. This information is used to send you marketing and promotional text messages.

  2. Message Frequency: The number of SMS or MMS messages you receive will depend on the number of promotions we run and your interaction with those messages.

How We Use Your Information

  1. To Communicate Offers: We use your mobile phone number to send you text messages about our products, services, and promotions.

  2. Customer Service: Your mobile number may be used for customer service purposes, including responding to your inquiries or requests.

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail! 

Back to blog